Privacy Policy

At Go Maxi Melbourne, we respect your privacy and understand the importance of keeping your personal information secure. This Privacy Policy explains how we collect, use, store and manage information when you use our website or contact us about our transport services.

Information We Collect

When you make an enquiry or booking, we may collect information such as your name, phone number, email address, pickup location, destination and travel details. We only request information that is reasonably needed to respond to your enquiry or arrange your service.

• Contact details provided through our website or booking forms.
• Pickup, destination and journey information.
• Information you provide when communicating with our team.
• Website usage information collected through cookies or similar technologies.

How We Use Your Information

The information we collect may be used to manage bookings, respond to enquiries, provide transport services and communicate with you about your requested journey. It may also help us maintain website security and improve the way our website works.

Sharing of Information

We do not sell or rent your personal information. Information may be shared with drivers, service providers or other parties where it is reasonably required to organise your booking or provide the requested service.

Cookies and Website Data

Our website may use cookies and similar tools to remember preferences, understand website activity and improve the browsing experience. You can adjust cookie settings through your browser if you prefer.

Data Security

We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure. However, information sent over the internet cannot be guaranteed to be completely secure.

Your Privacy Rights

You may contact us if you would like to ask about the personal information we hold about you, request a correction or raise a privacy concern. We will consider your request in accordance with applicable privacy requirements.

Updates to This Policy

This Privacy Policy may be updated when our services, website or privacy practices change. Any revised version will be published on this page.